A Ilkeston packaging firm is beating the recession with the help of funding from NatWest.
Managing director John Baldwin, bought Custompak, based on Furnace Road, in 2008. His family had originally introduced Jiffy bags to the UK in the early 1960s and John’s vision was to build on this heritage.
John’s son also works for Custompak as operations director, overseeing the team of 23. The firm prides itself on building a strong regional presence, with 75 per cent of its customers based in a 25 mile radius of Derby.
To drive Custompak’s competitiveness and growth strategy, John looked to secure funding for new machinery. Working with Damian Cliff, senior relationship manager at NatWest’s Derby office, and Jane McIntyre from Lombard, NatWest’s dedicated asset finance division, he was able to access funding for a new case-maker and sample- making table as well as an air compressor to maintain the machinery.
John said: “Like many small businesses, it’s been an uphill struggle but we had the resources in place to weather the storm. Now it’s about moving ahead and upgrading our machinery was vital to this.”
John has built an agile business, prepared to take on contracts that competitors might not. Custompak is large enough to deliver high volume orders to clients yet small enough to provide bespoke designs through its sample making and design service, ranging from glass and Chinaware through to industrial equipment.
Over the last three years Custompak has felt the impact of the recession, having lost four of their five major customers.