A MOBILITY aid firm has been forced to sign an agreement to improve its trading practices after trading standards concerns.
Investigations into Long Eaton-based Noble Health Consultants led Derbyshire County Council trading standards officers to believe it had been making suspiciously long visits to customers and, on some occasions, staff had falsely implied that the firm was approved by social services or the NHS.
Some customers may have been misled about ‘on-the-day’ discounts so that they would buy immediately.
A council spokesman said that the Leopold Street firm fully co-operated with the investigation and has now made changes to its practices and given undertakings about its future conduct.
If it breaches any undertakings, it faces enforcement order.