Ilkeston Post Office could move to South Street

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Ilkeston Post Office look set to open at a new location on South Street following the closure of the Co-op branch.

The town has been without a main branch since the closure of the Co-op food hall in June, which housed the Post Office. The proposed new location for the branch is at News Express, 150 metres from its former site at the Market Place.

It would have four serving positions, a mixture of two new style open-plan counters, one secure fortress position and a ‘combi-counter’, where the Post Office terminal will sit alongside the retail till.

Simon Drinkwater, area manager, said: “We understand how important having a Post Office is to residents in Ilkeston and we are confident that this new modern Post Office service will meet the needs of the local community and secure services for the future.

“This modernisation is part of a major investment programme, the largest in the history of the Post Office and marks a commitment to no more branch closure programmes.”

People are now being invited to have their say on the plans as part of a six-week consultation.

Should the move go ahead, the branch would be open from 9am to 5.30pm Monday to Saturday with selected Post Office products and services available from the retail counter during shop opening hours, which are 6am to 8pm Monday to Saturday and 6am to 12 noon on Sunday.

During the public consultation, Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal.

The consultation will close on September 9.

Submissions can be made during the consultation by Freepost ‘your comments’ to Post Office Ltd, via email to comments@postoffice.co.uk, via the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55 or at postofficeviews.co.uk with the branch code 444207.