Pensioner tells of heating troubles

Ken Chapman from Stanley Village left with massive bill ater housing association bodged a boiler repair
Ken Chapman from Stanley Village left with massive bill ater housing association bodged a boiler repair

A Stanley pensioner with terminal cancer claims he was let down by the housing association he rents a bungalow from after several attempts to fix his boiler.

Ken Chapman, 67, says Three Valleys Housing replaced six thermostats before he was able to turn his heating off after moving into the property on Park Avenue last August.

The father-of-two and his partner resorted to leaving windows open as they sweated in the summer heat and then were shocked to receive a £400 bill in November.

Mr Chapman said he was told by a Three Valleys manager he would be reimbursed £300 after paying the bill but had now been unable to contact the presentative since November despite calling the charity repeatedly.

“I told them if I got half it would be something - I was always willing to meet them halfway,” said Ken.

“I am dependent on my state benefit and my carer’s allowance and I am not registered for disability allowance because I’m too old.

“I was diagnosed with cancer last June and they gave me five weeks to live but I am plodding along. I just go from day-to-day but I need to get this problem sorted out.”

Three Valleys Housing, based in Long Eaton, was established in 2002 with a transfer of housing stock from Erewash Borough Council.

It is the biggest landlord in Erewash and the main provider of social housing and currently owns and manage 5,350 homes in the borough.

They are mainly located on 37 estates stretching across the borough.

No-one from Three Valleys was available for comment despite several attempts by the Advertiser to make contact. Mr Chapman now says he has been contacted by the organisation and offered a cheque for £200.

“I’m quite happy with that, as I said I would meet them halfway,” said Mr Chapman.