Service change fears allayed

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There is no cause for alarm over a change in service provider at an Erewash social housing firm, councillors say.

The Three Valleys Housing Resident Inspectors Group wrote to Derbyshire County Council raising concerns about warden visits and checks on older people, which they believed were not being carried out as regularly as they should.

Volunteers from the group regularly visit Three Valleys tenants to make sure the housing association is carrying out its work properly.

Worries surfaced after natioal charity Making Space took over the warden and community alarm service from Long Eaton-based Three Valleys.

The change happened after the county council reviewed contracts which were coming to an end.

Cabinet member for adult care Cllr Clare Neill said: “I was very keen to bring all the parties together and ensure that the group was listened to and members were given all the information they needed.

“I am pleased that there has been a positive outcome and I’m sure that Making Space will provide an excellent service to the older and vulnerable residents of Erewash.”

Group chairman Joan Stapleton said after a meeting with Cllr Neill: “We were given many reassurances and a lot of information that we can now share with residents and we know where to go to if any other issues arise.”