Apology over lost patient data

editorial image

Flaws in the way patient data is stored by East Midlands Ambulance Service (EMAS) have been highlighted during an independent investigation into the loss of a cartridge containing the personal details of 42,000 patients.

The probe was launched after the trust discovered the disk, which contained unencrypted scanned images of patient report forms, was missing in August.

The external investigation found that: the computer system the information was stored on was obsolete and not fit for purpose; the security systems EMAS had in place were not sufficiently adequate to prevent a data loss incident and staff shortages in the Information Management and Technology department resulted in a higher number of temporary staff being used than would normally be expected.

EMAShas apologised.