Ilkeston care home praised by its residents

Staff and residents at Victoria Court Care Home celebrate their fantatic results in the Your Care Rating. Pictured l-r is Jackie Sherriff, Tanya Bradford, Gina Winfield and Barbara Savage.
Staff and residents at Victoria Court Care Home celebrate their fantatic results in the Your Care Rating. Pictured l-r is Jackie Sherriff, Tanya Bradford, Gina Winfield and Barbara Savage.

An Ilkeston care home has been praised by its residents in a national survey for the care they receive.

Anchor’s Victoria Court performed above the national average in the Your Care Rating survey, in which care homes were given an overall score based on resident feedback across four themes - staff and care, home comforts, choice and having a say and quality of life.

And Victoria Court, on Nesfield Road, scored highly with 100 per cent of residents saying the home was a safe and secure place, with all residents agreeing that staff treated them with kindness, dignity and respect.

Julie McLean, Victoria Court manager, said: “It’s great our residents value the care they receive here. Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.

“While we’re really pleased with our scores, we obviously want to get even better and the survey helps us do that by giving us direct resident feedback.

“Families can also see at a glance which care homes are committed to raising standards and being transparent as they take part in the survey.”