Three Valleys Housing have agreed to up the amount given to their tenants to re-decorate their homes following major electrical work by 75 per cent after the Advertiser contacted them about the situation.
Furious Three Valleys tenants complained they were being ‘treated like dogs’ as their homes are ripped apart for re-wiring.
People living on Beatty Walk and Nelson Street in Cotmanhay contacted the Advertiser after being forced out of their homes as work is carried out and were being compensated with only a £100 Wilkinsons voucher to re-decorate after the work is complete.
Claire Hawkins had workmen at her home for a week ripping up laminate floors and tearing away wallpaper to be able to replace electrics.
She said: “It’s just disgusting, we know it needs doing and we’re not having a pop at the workmen but you can’t live like this.
“My kids are having to stay at my mum’s, there’s no way they can be here.
“Then there’s the voucher. How am I supposed to replace flooring, wallpaper and everything else throughout my whole house with that? It’s disgraceful.”
Pensioners and disabled residents have also complained about the situation.
Andrew Haywood, is primary carer for his disabled mother who was forced to sit in the garden on a deckchair while work was carried out at her home.
He said: “How my mum can be expected to re-decorate her house after this who knows? The voucher isn’t enough to do it anyway, but who’s going to do the decorating?”
And even though the firm has now vowed to give some residents up to £175 following the complaints, residents say that is still not enough.
Speaking to the Advertiser after finding out about the new offer, Robert Buchanan said: “Big deal. It’s still not enough, they expect you to work miracles for that money and you can barely buy a few tins of paint.”
But Sue Coulson, new Managing Director of Three Valleys Housing, said: “We always encourage tenants with problems or complaints to get in touch with us first as this gives us an opportunity to put things right.
“As a result of the complaints that we’ve now heard about through the Ilkeston Advertiser, we’ve taken the opportunity to review our decorating allowance and have decided to increase the maximum payment for a three-bedroom house to £175.”